Systems Training
Effective training ensures your team confidently operates our robotics and verification systems, reducing errors, improving workflow, and maximising ROI from day one.
In-Person On-Site Sessions
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Tailored delivery at your pharmacy or site
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In-depth walkthrough of machine operation and software
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Includes real-world scenarios to build competence
- We offer as much on-site and hands-on training as is required to get staff comfortable with their new machines
In-Person On-Site Sessions
-
Tailored delivery at your pharmacy or site
-
In-depth walkthrough of machine operation and software
-
Includes real-world scenarios to build competence
- We offer as much on-site and hands-on training as is required to get staff comfortable with their new machines
Optimisation & Best Practices
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Learn how to streamline workflows and increase efficiency
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Tips for managing inventory, system calibration, and space use
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Ongoing updates as features evolve
Optimisation & Best Practices
-
Learn how to streamline workflows and increase efficiency
-
Tips for managing inventory, system calibration, and space use
-
Ongoing updates as features evolve
Ongoing Support
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Access to our support team post-training for troubleshooting & advice
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Ongoing support available for system upgrades, software changes, & new features
Ongoing Support
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Access to our support team post-training for troubleshooting & advice
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Ongoing support available for system upgrades, software changes, &new features
Supporting You Beyond Installation
At PillPacPlus, we understand the importance of training and education to ensure that our customers can fully utilise our automation systems.
Our experienced trainers provide comprehensive sessions to ensure that operators have a thorough understanding of all of our solutions and are equipped to use them effectively.
Both the installation and the training on our new robot was seamless. An evening training session was provided to accommodate our busy schedule. We were taken through every aspect, from changing paper and ribbon to producing a complete pack of patient pouches. The hands-on approach was far more helpful than a video or manual.
Lisa Jackson
Brogans Totalhealth Pharmacy, Loughrea
The PillPacPlus team provided excellent training, and we have ongoing live chat support when required. For pharmacies considering automation, we highly recommend that you include everyone in the training process. It takes about two months to become very comfortable with the robot. Know the tablet brands you want to be calibrated for your canister selection, and work closely with the PillPacPlus team.
Sheena Kane
Murphys Totalhealth Pharmacy, Ballaghaderreen
Meet the Trainer
Michael Casey is our Pharmacist and Training Lead at PillPacPlus, bringing more than 15 years of experience in community pharmacy.
Throughout his career, he has led pharmacy teams, implemented service improvements, and supported the delivery of high quality, patient centred care in a rapidly evolving healthcare environment.
With extensive clinical knowledge and practical operational experience, Michael has a strong understanding of the challenges and opportunities facing modern pharmacy teams.
His expertise enables him to support pharmacies in improving efficiency, embracing new technologies, and delivering excellent patient care.Drawing on his industry experience, Michael designs and delivers comprehensive training programmes tailored to the unique needs of our clients.
His approachable and practical style helps pharmacy professionals build confidence, develop new skills, and successfully integrate innovative solutions into their daily practice.
Talk to Our Pharmacy Tech Experts
We’ll help you find the right fit for your workflow, space, and goals.
Frequently Asked Questions
