Customer Support
Need help with your PillPacPlus machinery? As an existing customer, you can create a ticket for software troubleshooting, hardware faults, or maintenance queries. Alternatively, you can get in touch via the live chat in the bottom corner, and a technician will contact you shortly.
Expert Technical Support
Our specialised engineers are fully trained to quickly diagnose and resolve issues across your entire PillPacPlus hardware and software ecosystem.
Fast Response Times
We prioritise rapid response times and effective troubleshooting to minimise your pharmacy’s downtime.
(028) 2565 7856
info@pillpacplus.com
Unit 40-41, 62 Fenaghy Road, Ballymena, Co. Antrim, BT42 1FL
Stay Informed with Live Support & Office Hours Information
Monday - Friday
9am – 1pm, 2pm – 5pm
Live Chat
No instant support on weekends but we offer a ticketing process so we can follow up any queries at the start of the next working week